Member Opportunities

Some of our Members participate on our Member Advisory Council (MAC), which includes two members serving on the Plan's Board of Directors.

Other Members work with the Plan as Peer Marketing Consultants or Community Health Outreach Workers (CHOWs).

Description of the Opportunities:

1. Member Advisory Council (MAC)

The MAC is a group of Member representatives from many of our primary care sites. These representatives attend quarterly meetings where they discuss their perceptions and evaluations of how the Plan is working for its Members.

The MAC also elects three of its Members to the Board of Directors. These ‘consumer’ Board Members attend monthly Board meetings and present the MAC reports. They participate fully in Board discussions and help the other Board Members to see issues from the Members’ point of view.

The MAC is an important part of how Amida Care works. By providing a constant source of information from the Members, Amida Care staff can work to improve the services of the Plan.

For information on the MAC, please call Member Services at 1-800-556-0689.

2. Peer Marketing Consultants

Peer Marketing Consultants work alongside the Plan’s Enrollment Specialists to share information about Amida Care to interested and eligible persons. Among the duties, they:

• Give brief testimonials about their experience as an Amida Care Member
• Assist in answering prospective enrollee questions about the Amida Care model
• Help Enrollment Specialists give out approved marketing promotional items
• Encourage attendees to talk with an Amida Care Enrollment Specialists

3. Community Health Outreach Workers

Amida Care Community Health Outreach Workers (CHOWs) work with the Plan’s Member Services staff to:

• Provide travel assistance/escort for Members to their medical, behavioral health, case management housing, and other appointments
• Outreach Members to help connect Members to care
• Improve client’s relationships with Community Based Organizations by improving awareness and education through outreach

Qualifications for the Peer Marketing Consultants and Community Health Outreach Workers:

Education and experience

• Education: high school diploma helpful, though not necessary
• Peer educator or other Peer experience helpful
• Training: participation in Amida Care Peer marketing training with a 90% or better score on Amida Care’s oral &/or written Peer Marketing Consultant Training Tests

Personal requirements

• Active Member of Amida Care
• Regularly maintain medical and social service appointments
• Comply with all Amida Care policies regarding ethical business practices

Language skills

• Ability to read and communicate effectively in English and/or Spanish
• Bilingual Spanish preferred

Other skills

• Outgoing personality
• Good verbal skills
• Able to work effectively in a team environment

For information regarding these Member Opportunities, please call Member Services at 1-800-556-0689.

Or you can click here to Send Us a Message.