Utilization Management

Amida Care’s Utilization Management Departments:
1-800-447-8681 ~ Medical Services
1-866-752-5443 ~ Behavioral Health

Representatives at these two numbers can also assist with urgent requests for service authorizations.

Click here for the Provider Benefit Guide and UM Rules to determine which services require pre-authorization.

Click here for the Referral Pre-Authorization Form.

Amida Care is an NYS sponsored HIV Special Needs Plan that provides health care for people on Medicaid living with HIV, and for their children. Amida Care services Manhattan, Brooklyn, and the Bronx. Joining an HIV SNP is voluntary. To learn about HIV SNPs, call the New York Medicaid CHOICE Helpline at 1-800-505-5678. (TTY/TDD 1-888-329-1541)

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